Help center that writes itself

Resolved conversations become drafted articles you publish with one click. When your support team resolves a conversation about a topic your help center does not cover yet, the AI drafts a help article from that thread. The draft appears in your help center queue, ready for a quick review and a one-click publish. This closes the loop between support and documentation. Instead of waiting for someone to remember to write an article, the content comes directly from a real customer interaction. The language is grounded in what the customer actually asked, which makes the article easier for future visitors to find and understand. Once published, the article is immediately available in your public help center. The AI starts answering from it right away — so the next time a customer asks the same question, they get an instant answer with a link to the article instead of waiting in a queue. Over time, your help center grows from real conversations, and your ticket volume on repeat topics goes down.