Changelog.
What shipped, when — real dates, no vaporware. Vote on what ships next from the feedback portal in your dashboard.
14-day Pro trial for every new account
Every signup now starts with the full Pro plan — no card. When it ends you keep the free plan and everything you built; there's a one-click 7-day extension if you need longer to decide.
Session management
Settings → Security lists every signed-in device with per-device sign-out and a sign-out-everywhere-else button.
Installation status
The widget page now shows live install status — paste the snippet, open your site, and the dashboard flips to “Live on yourdomain.com” on its own.
Bulk actions and outbound compose
Select a batch of conversations and close, reopen or reprioritize in one move. Start outbound email conversations from the inbox — threads you open are human-owned, the AI stays out.
Deeper reports
Averages beside medians, day/week/month bucketing, and a topic filter that scopes every conversation metric to one tag. The CSV export carries the same view.
Slack, webhooks, GitHub, Linear and Stripe
Conversations post to Slack; signed outbound webhooks fire on events with per-delivery logs; one-click GitHub and Linear issues carry the transcript; Stripe shows plan and revenue beside each customer — and powers revenue-weighted request ranking.
Attachments and saved views
Send files in replies, safely served. Save any inbox filter as a named view — your daily queue, one click away.
Bug reports with session context
A structured report-a-problem form on the widget: severity, description and session context, filed into a dedicated inbox folder with the AI deliberately paused.
Design system across the dashboard
One token system across every surface — a measured pass that replaced 165 stray colors with a seven-step type scale and a disciplined accent.
Email as a first-class channel
Every agent gets its own support address. Inbound mail threads into the inbox, replies go out as real email, and human takeover pauses the AI per-thread.
Human takeover
Reply to any thread and the AI stops answering it; visitors can ask for a human from the widget; hand the thread back with one click.
Knowledge loop
Questions the AI can't answer become counted content gaps; resolved threads become drafted help articles; publishing grounds the AI instantly.
Want to shape what ships next?
Start free — the portal is inside