Cookie Policy

This page explains what cookies are, which ones Chattering.ai uses, and how you can control them.

What Are Cookies

Cookies are small text files that your browser saves when you visit a website. The next time you come back, the site reads those files to remember who you are or what you were doing. Most websites use them, and they're harmless — they can't run code or access other files on your device.

Types of Cookies We Use

We keep our cookie footprint small. Here are the three types we use and what each one does.

Essential Cookies

These keep the site working. When you log in, a session cookie remembers that you're authenticated so you don't have to enter your password on every page. A security token cookie helps prevent cross-site request forgery, a common web attack. These cookies can't be turned off because the site won't function without them.

Analytics Cookies

These help us understand how people use the site — which pages get the most visits, where visitors tend to drop off, and how long people spend reading a help article. The data is anonymous. We use it to find problems and make the product better, not to track individuals.

Functional Cookies

These remember your preferences. For example, if you choose a specific language or dismiss a banner, a functional cookie saves that choice so you don't have to make it again next time.

Managing Cookies

Every modern browser lets you view, block, and delete cookies through its settings. You can find the option under Privacy or Security in your browser's preferences. If you block all cookies, some parts of the site — like staying logged in — won't work correctly.

Contact

Questions about how we use cookies? Email us at support@chattering.ai.