Shared inbox

An inbox where most of the work is already done

Chat and email funnel into one place. The AI resolves the repeats, triages the rest, and drafts grounded replies your team just reviews — supervision, not typing.

14 days of Pro free, no card · Live in 2 minutes

AI triage before anyone reads

Every new conversation arrives tagged, prioritized and summarized. You open a thread already knowing what it's about, how urgent it is, and what the AI suggests.

Drafts, not blank boxes

Assist writes a grounded reply from your own content with sources cited — your team edits and sends instead of starting from nothing. Rewrite tones with one click.

Email is a first-class channel

Each agent gets its own support address. Inbound mail threads into the same inbox, replies go out as real email, and the AI answers there too — unless a human owns the thread.

Everything it does, out of the box

Saved views

Filter the inbox — status, folder, search — and keep it as a named view. Your daily queue, one click away.

Bulk actions

Select a batch, close or reopen or reprioritize in one move — with the same per-thread bookkeeping as doing it one by one.

Compose outbound

Start an email conversation yourself. Threads you open are human-owned — the AI never talks over you.

Attachments

Send files in replies — sniffed, capped and served safely. The customer sees the image, not a markdown link.

Snooze, merge, assign

Snooze with wake timers, merge duplicate threads, assign, prioritize, note internally — the daily drivers, keyboard-friendly.

CSAT built in

Closed conversations ask for a rating; scores land in Reports split AI-only vs human-touched, with every comment attributable to its thread.

See it on your own website. Live in two minutes.